Virtual assistant services tailored for the insurance industry
Property & Casualty (P&C) Outsourcing Services
IntellectBridge provides a complete, end-to-end solution for insurance agencies, brokers, MGAs, and carriers. Our trained professionals manage your back-office and policy administration tasks—so your team can stay focused on clients and growth.
What We Handle for You
Our Virtual Assistants are trained in both Personal and Commercial Lines (P&C), and can manage:
Policy Administration – document retrieval, binder & policy issuance, policy checking
Certificate Processing – quick, accurate certificate issuance
Renewals – pre-renewal prep, processing, and follow-ups
Endorsements – handling changes and updates efficiently
Marketing Submissions – gathering, formatting, and submitting applications
Notice Processing – cancellations, reinstatements, and compliance tracking
Loss Runs & Reports – requests, reviews, and reconciliations
Proposal & Recommendation Letters – preparation and formatting
Daily Downloads & Filing – managing carrier downloads, data entry, and system updates
Claims Support – initial setup, documentation, and status follow-ups
Why Agencies Choose IntellectBridge
Save Time – offload repetitive, time-consuming tasks
Cut Costs – avoid the overhead of full-time staff
Stay Accurate – insurance-trained professionals ensure quality and compliance
Work Seamlessly – we align with your hours, workflows, and systems
Scale Faster – get flexible support when you need it most (even overnight)
More Than Outsourcing—A True Extension of Your Team
At IntellectBridge, every Virtual Assistant is carefully trained and dedicated exclusively to your company. We adapt to your workflows—or help implement best practices—so your operations run smoothly, 24/7 if needed.
With us, you gain a reliable partner committed to efficiency, accuracy, and client satisfaction.
Our Services
At IntellectBridge, we offer comprehensive and specialized insurance customer service designed to handle your customer's inquiries efficiently and professionally. We continually evolve and expand our offerings to ensure we provide the best solutions tailored to your specific needs. Our meticulous onboarding process includes targeted training programs...
Back Office Outsourcing
Managing client calls, in-office visits, and processing certificate requests efficiently can be a challenge. Back-office tasks, while vital to your business's success, are time-consuming and often occupy a significant portion of your team’s availability. Responsibilities such as policy management, certificate processing, data entry, and policy checking can divert your top talent away from...
Customer-Centric Services Outsourcing
Expertise in Leading Industry Tools and Platforms









Who we serve
Solutions we provide
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Location: 924 N Magnolia Avenue, Suite 202
Orlando, FL 32803
Email - info@intellectstaff.com
Call - (689) 273-8610


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